The week of April 14-20, 2013 is National Public Safety Telecommunicators Week. This is an opportunity to honor the individuals who serve as our Public Safety Dispatchers. They are the voice at the other end of the 9-1-1 call assisting a distraught caller and at the other end of the radio when law enforcement, firefighters, and medical personnel are responding to emergency situations. While these emergency responders understand how important the Dispatcher’s job is, the layperson may not understand how crucial their role is to public safety.
Telecommunicators Week began in California in 1981 and quickly grew to national recognition. Just ten years later, Congress designated the second full week of each April as a time to remember the critical role that Dispatchers play in keeping us all safe.
If you’ve ever been the victim of a crime, been in a collision, reported a fire or needed emergency medical help, you’ve called 9-1-1 and been helped by a Telecommunicator, also known as a “Dispatcher.” Not being visible or always recognized in the public eye, the critical role they play between the community and first responders is essential for every public safety call for service. Our Campbell County Sheriff’s Office Dispatchers are the direct link to our Deputies in the field and the link between a person calling for help. They monitor the radios, computers, phones, and more; answering thousands of calls from the community each year.
Join us in celebrating National Public Safety Telecommunicators Week. If you have the opportunity please convey a BIG THANK YOU to the often heard but not seen “first of the first responders,” our 9-1-1 Dispatchers.